You Are In Safe Hands At The The New You Clinic

When you attend The New You Clinic know that you are in safe hands. 

As a registered nurse with dual nursing registration in both the UK and Ireland, I am bound by 2 Codes of Conduct. 

I am fully insured with Hamilton Fraser and regularly update my skills & knowledge. I am involved in Patient Safety projects and have been shortlisted for Nurse of  the Year for the Safety in Beauty Diamond Awards for the past 4 years and winning Highly Commended Nurse of the Year in 2016. 

You can check the registration details of the medical professional you are considering having treatment with by checking the following websites. 

For nurses in Ireland - check the Nursing and Midwifery Board of Ireland (NMBI) www.nmbi.ie

For doctors in Ireland - check the Irish Medical Council (IMC) www.medicalcouncil.ie

For dentists in Ireland - check the Irish Dental Council (IDC) www.dentalcouncil.ie

If the person you are looking for is not on the register then contact the regulator directly. These regulatory bodies are the only registers required to check. 

Sadly, there are people out there calling themselves doctors and nurses when they’re not...Always check the register, ask questions about qualifications and insurance. 

You only have 1 face...Don’t let the cowboys ruin it. 

Cx

#patientsafetyIRE #safetyinbeauty #sligo #claudiamcgloin #thenewyouclinic #nurse

Safety in Beauty Diamond Awards 2017

Truly honoured and humbled to be a finalist for Nurse of the Year at the Safety in Beauty Diamond Awards in London. 💎

To be shortlisted for this prestigious award along with 7 amazing nurse collagues was fantastic. Equally so, being shortlisted for the second year in a row was extremely humbling 💎

Congratulations to Helen Blanchard who won 💎 

Pics from The White Party 2017 to follow 💎

Masters in Aesthetic Medicine

Its official - I'm a student again!!!

Today I start my Masters in Aesthetic Medicine...

Absolutely delighted to be able to further develop my career & learning but more importantly do so with Patient Safety in mind...

I'm the only Irish medical professional starting in the first cohort at Northumbria University so, exciting times ahead...

Its online distance learning so, the clinic will still be open!!!

Claudia X 

#mastersinaestheticmedicine #patientsafetyIRE #safetyinbeauty #claudiamcgloin #sligo #northumbriauniversity

Claudia McGloin Awarded Highly Commended Nurse of the Year 2016

I'm absolutely delighted to have been awarded Highly Commended Nurse of the Year 2016 at the Safety in Beauty Diamond Awards that were held at The White Party in London on July 2nd.

I was shortlisted among 8 amazing UK nurses that are as passionate as I am about Patient Safety within the Medical Aesthetic and Cosmetic Surgery and Beauty Industry.

I was the only Irish nurse shortlisted and I am also delighted to announce that my colleague Dr Daniel Sister was also awarded Highly Commended Doctor of the Year.

We had an amazing time at The White Party 2016 and cannot wait for The White Party 2017.

Safety in Beauty Diamond Award Finalist 2016

Absolutely delighted to be a finalist for the Safety in Beauty Diamond Awards. I have been shortlisted with some amazing nurses for 'Proactive Nurse of the Year'.

The awards will take place in London in July at The White Party 2016.

I am delighted to announce that my colleague and friend Dr Daniel Sister is also a finalist for 'Proactive Doctor of the Year'.

I nearly had life changing surgery when all I really needed was a hormone pill…

Being told that I needed to have a hysterectomy was bad enough but when I showed my medical friend my blood results, I was horrified to discover that the diagnosis was completely wrong.

I was diagnosed with endometriosis but shockingly I hadn’t even had a laparoscopy. I’d been to theatre for a D&C, hysteroscopy and the mirena coil but incredibly no one had ever considered checking my hormone levels.

None of the procedures I had worked and when I was initially told that I needed a hysterectomy, I took things into my own hands and had a full MOT of blood tests done including getting my hormone levels checked.

Thankfully for me, I know a hormone specialist, Dr Daniel Sister. He reviewed my blood results and promptly informed me that I had no progesterone in my body and that I didn’t need a hysterectomy just Bio-identical HRT! He further came to my rescue and prescribed me these hormones when none of the doctors in Ireland would.

I’m now on my fourth gynaecologist and thankfully she listens to me and does prescribe me my hormones. In fact, I have also just discovered that I’ve been completely misdiagnosed and that two further gynae conditions were completely missed!

Thanks to my medical knowledge and contacts I got lucky but what worries me is how many other women are going through unnecessary major surgery when a simple prescription of HRT would sort things out for them.

For further details contact claudia@claudiamcgloinclinic.com and for media enquires please contact jemma@nowhisper.com

Botched Lip Fillers

You have probably heard and read a lot about botched fillers and here's what botched lip fillers look like. Apart from the swelling, there's horrendous lumps each side of the top lip and in the middle. Not pretty eh?

This is not what lips should look like post treatment! While there is always the possibility of swelling, bruising and bleeding from the injection sites which will subside 48-72 hours post procedure, these lumps should not be there!

It is possible to have a lump after injection that will settle in a couple of days but it's clear to see in these pictures these are lumps! 

These lumps didn't subside post treatment and they didn't reduce when massaged! These lips needed correcting and even though this was 3 years ago - the lumps are still there but are now camouflaged with more filler to even out the top lip. When the filler breaks down, the lumps become noticeable. 

The most annoying thing about this botched procedure is everytime I fly - YES, you read that right - these are my lips! 

Everytime I fly, my top lip swells. For the first year it was so embarrassing and despite being annoyed, it really got to me and was always noticeable on landing! I didn't inject myself either! Just in case anyone thinks I did! This was the work of a medical professional. I put trust into someone to inject me as I feel more comfortable with someone else do it rather than me attempting to do it! Hindsight!

It took weeks for these lips to settle...Initially, I couldn't eat or drink unless it was through a straw! With the swelling brought pain and my best friend for a week was Codeine!

The bruises on the lips are needle marks! Notice the horrendous swelling of the top lip! It made the lip look distorted! 

When the initial swelling subsided and the lumps had settled a tad - the lumps were still visible. Below is just before they were corrected with additional filler to camouflage the lumps. I had another medical colleague fix these. Worked well! 

I've decided to share these pictures now to warn people about the importance of researching the treatment, researching the person that's treating you and to ensure that they're medical with expertise, knowledge and experience. Don't accept practitioners that can talk the talk but cannot walk the walk!

Im not naming and shaming, I'm a professional but this did happen and while the topic of lip fillers is trending due to celebs like Kylie Jenner, I want to highlight that this procedure can go wrong!

Non Surgical doesn't mean it's safer than Surgery and it certainly doesn't come without risks and potential complications but getting the correct aftercare is key! This highlights that anyone can have botched procedures - I'm a medical professional working in this industry - I call it the lived experience but it's how it's dealt with afterwards is the important factor! 

I had to sort myself out - the injecting practitioner didn't want to know! Enough said! Mistakes can and do happen, To Err is Human but as I said its how the complications are handled that is crucial. This separates the men from the boys!

You guys only have 1 face, don't let the cowboys ruin it! Research and if you're in doubt don't proceed! X

Open Disclosure is key to Patient Safety even in the Aesthetic Industry

Patients have a right to be safe no matter what procedure they are having done or where they are having it done be it a public or private hospital or clinic. Patients should not be receiving medical procedures in their own home or in beauty salons, hairdressers or even hotels etc. A clinical environment that is medically equipped to deal with complications and adverse reactions is paramount!

Patient Safety is a huge passion of mine especially since I suffered from Wrong Site Surgery in 2007. At that time I worked for the NHS but as I now work in the Aesthetic industry, I know it is just as important that we get regulations in place and change our guidelines to keep our patients safe. I was also unfortunate to have have botched lip fillers so, I know what it is like to be on the receiving end of treatments going wrong!

I have been hugely involved in Patient Safety matters in Ireland for the past 3 years and have recently completed Patient Safety Courses and Open Disclosure Training. While these are geared to the public health industry the HSE or the NHS - I have now started to develop training seminars for the Aesthetic and Cosmetic Industry based on the same principles as no matter where we work - WE are still Medical Professionals and must carry out Open Disclosure and ensure Patient Safety DAILY for ALL of our patients.

Honesty is key when dealing with patients, why? Because it is the right thing to do. We are taught on the first day of training to 'FIRST DO NO HARM' so, we must continue with this in all areas of our practice. Being Open and Honest with patients is a huge part of a seamless service. It's not just about being Open and Honest when things go wrong - it's about being honest from the start.

The consultation process is an extremely important part for the patient and that is why at the Claudia McGloin Clinic we charge for ours and don't offer FREE consultations as we are not sales people and are not trying hard to make a sale. We are looking for the best solution for the individual patient needs. We strongly believe that patients need to research as well prior to their treatment. They should ask as many questions as possible and if they feel in their gut that something is not right, then they should not proceed with the treatment.

I was delighted to see that the GMC are looking to change guidelines for Doctors and just hope that the other regulatory bodies such as the NMC follow suit. I strongly believe that if we all sing from the same hymn sheet and do the best we can for the safety of our patients, then we can overcome the cowboys in this industry and keep it safe for all.

http://www.bbc.com/news/health-33029250

For upcoming information on Patient Safety and Open Disclosure training for the Medical Aesthetic Industry, keep an eye on our Facebook pages -  Medical Aesthetics Courses and Claudia McGloin Clinic. Also have a look on our clinic website www.claudiamcgloinclinic.com

Graduation Ceremony for HIQA and IHI Patient Safety Course

Last week I was invited to attend a graduation ceremony at the Health Information and Quality Authority (HIQA) head office in Smithfields in Dublin. This was for the Patient Safety course that I did last year with HIQA and the Institute for Healthcare Improvement (IHI).

It was nice to meet everyone that had done the course. The group was so big that they had to separate the graduation into 2 groups. It was a nice day and unfortunately, I didn't get to take any pictures! The graduation cake was amazing!

I'm delighted to have completed this course and it has really helped me with my business and work within the Medical Aesthetic Industry. I can really use these tools to develop my practice as a nurse but also in helping with my Patients for Patient Safety role with the World Health Organisation (WHO).

Patient Safety is my passion and I am delighted to be apart of an amazing group of people that want to make a difference to the healthcare of Irish patients.

Consultations before Procedures

Consultations are extremely important and all new patients at the Claudia McGloin Clinic are required to have one prior to treatment. The reasons are simple so, that we can assess you and ensure that the best suited treatment has been selected for you and your individual need. This will also give you a chance to ask as many questions as you can about the procedure and of course see the qualifications hanging on the clinic walls and learn about the experience of the medical professional carrying out the procedure.

All consultations must be done face to face! Consultation over the phone, via email or Skype are not acceptable. We cannot see you so, how can we best decide on a treatment plan for you? What if we got it wrong? You can argue that you would be seen in person at the time of the treatment but it's not the same! What if we didn't have the correct product best suited to you in stock that would mean you have wasted time travelling to us?!

We can however, talk you through certain procedures over the phone BUT we still need to see you face to face. Another reason is people often get Skin Conditions wrong or they are describing something that we think maybe one thing but turns out to be another Skin Blemish!

We charge for consultations at the Claudia McGloin Clinic because we are medical professionals offering you expert medical advice about medical procedures. We are NOT sales people who give you a free consultation and then have to work hard to get a sale!

We pride ourselves at being experts and giving you the best treatment possible. We don't skimp or cut corners. We do what is right for you. Patient Safety is first and foremost a priority at the Claudia McGloin Clinic. You are in safe hands with us. We offer Procedures You Can Trust.

For further details on all our procedures and our T&C's visit our clinic website www.claudiamcgloinclinic.com or call us directly on 071 9140728.

Patient Safety Awareness Week 8-14 March 2015

It's Patient Safety Awareness Week from the 8th - 14th March 2015.

Patient Safety isn't just limited to Public Health, it also encompasses Private Health Care as well.

The best advice that can be given is to RESEARCH, RESEARCH, RESEARCH and never proceed with a procedure if you are 100% happy.

What is Patient Safety?

Patient Safety refers to Healthcare and relates to Doctors, Nurses, Dentists, Healthcare Assistants and all other Multiple Disciplinary Group Members.

The World Health Organisation (WHO) defines Patient Safety as:

http://www.euro.who.int/en/health-topics/Health-systems/patient-safety/patient-safety

Patient safety

The simplest definition of patient safety is the prevention of errors and adverse effects to patients associated with health care. While health care has become more effective it has also become more complex, with greater use of new technologies, medicines and treatments. Health services treat older and sicker patients who often present with significant co-morbidities requiring more and more difficult decisions as to health care priorities. Increasing economic pressure on health systems often leads to overloaded health care environments.

Patient Safety is paramount and whether it is in a hospital or clinic setting, public or private it is extremely important that the patient feels safe and comes to no harm during any procedure or treatment. 

Patients for Patient Safety Ireland (PFPSI)

Anyone who knows me knows that I am extremely passionate about Patient Safety and so, I was delighted to have been invited to join Patients for Patient Safety Ireland (PFPSI) following my personal experience of Wrong Site Surgery in 2007.

Patients for Patient Safety (PFPS) is a World Health Organistation (WHO) initiative aimed at improving Patient Safety in Health Care. Networks of PFPS have been set up in a number of countries around the world. The purpose of setting up a network of PFPS is to promote understanding and dialogue around Patient Safety and the role patients can play in developing new tools useful in Patient Safety. PFPS aim to foster and build collaboration and links between patients and staff on the range of Patient Safety efforts at Regional and Local levels, so that the lessons can be shared and partnerships created.

The establishment of PFPS network in Ireland was led by Ms. Margaret Murphy and the Steering group is facilitated by the HSE Advocacy Unit with the support and endorsement of Dr. Philip Crowley, National Director of Quality and Patient Safety.

Looking for a Plastic Surgeon in Ireland

If you are looking for a Plastic Surgeon in Ireland then you must look at the Irish Association of Plastic Surgeons (IAPS) website - www.plasticsurgery.ie to check if your surgeon is on the list.

You will see the official list of Consultant Plastic Surgeons in Ireland. All members of the Irish Association of Plastic Surgeons have achieved the highest standard of training available in Plastic Surgery in Ireland and are listed on the Specialist Register in Plastic and Reconstructive Surgery of the Medical Council.

It is only those listed that can call themselves Plastic Surgeons. If the person you are looking for is not on this list, then they are NOT Plastic Surgeons.They maybe listed on the General Register of the Medical Council which means they are doctors but not Plastic Surgeons. Don't be confused with the term Cosmetic Surgeon, this is a term that is NOT recognised in Ireland.

Always RESEARCH the treatment and more importantly RESEARCH the person who is performing the treatment for you. Beware of the 'FLY IN, FLY OUT' doctors that visit Ireland from foreign shores and leave straight after they operate!

Protect yourselves from the cowboys...